White Candles

FAQS

Find Your Answers Here

 

WHOLE SALE ORDERS

We are excited that you are interested in selling Golden Blk Co. brand in your retail establishment! 


Looking for a private label? We offer a wide variety of options to help get your candles made. 


Looking to add our candles to your retail store or website? We have several options for wholesale business to suite your needs. 


Please send us an email for pricing and specific details. Email: goldenblkco@gmail,com

WHAT IS YOUR RETURN POLICY?

We only offer refunds if a product arrives damaged and you no longer want a replacement sent out. Refunds are processed within 3-5 business days. The amount of time to arrive back into your bank account depends on your bank processing times which varies.

We can offer replacements for candles that may arrive damaged. We take all precautions to ensure that your order arrives promptly and in great condition. Due to the fragile nature of glass candle jars, sometimes they can possibly arrive broken, cracked, or shattered. If this is the case we will happily send a replacement candle. 

PACKAGE SHIPPING

All orders ship within 5 (five) business days.

Once your order has been shipped, you will receive your tracking number.


If your package is lost or doesn’t arrive please contact USPS.

DISCLAIMER CANDLE SAFETY?

Please use your candle safety when burning candles which includes:

-Do not leave candles unattended

-Keep candle on flat fire resistant surface

-Do not fall asleep with candles burning

-Do not set near flammable objects

-Do not burn candles for more than 4 hours at a time and do not burn down to the very bottom.

- Keep candles away from small children and pets

As we are not responsible for negligence if candle safety is not used.